Contact Us
We'd love to hear from you. Reach out with any questions or to schedule a consultation.
Get in Touch
Visit Our Showroom
42 Jewelry Lane
London, EC1V 9BP
United Kingdom
Hours:
Monday - Friday: 10:00 - 18:00
Saturday: 11:00 - 16:00
Sunday: By appointment only
Phone
+44 20 7123 4567
Hours:
Monday - Friday: 9:00 - 18:00
Send Us a Message
Frequently Asked Questions
Do you offer appointments for viewing collections?
Yes, we welcome appointments to view our collections in our London showroom. While walk-ins are welcome during regular hours, scheduled appointments ensure that you receive personalized attention from our team.
What is the process for commissioning a bespoke piece?
The bespoke process begins with an initial consultation where we discuss your vision, preferences, and budget. This is followed by design development, material selection, crafting by our artisans, and final delivery. The timeline varies based on complexity, but typically ranges from 4-12 weeks.
Do you offer jewelry repair services?
Yes, we provide repair services for all Svolasbalo pieces. For items purchased elsewhere, we offer assessments and can provide repair services if our craftspeople have the appropriate expertise for the piece in question.
Can I request modifications to existing collection pieces?
Yes, we can often accommodate requests for small modifications to our collection pieces, such as alternative metal choices, gemstone substitutions, or size adjustments. Please contact us to discuss your specific requirements.