Privacy Policy
Last Updated: October 1, 2023
1. Introduction
Svolasbalo Jewelry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.svolasbalo.media (the "Site") or interact with us in any other way.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
2. Information We Collect
2.1 Personal Data
We may collect personal information that you voluntarily provide to us when you:
- Register on our Site
- Place an order
- Subscribe to our newsletter
- Request information or assistance
- Participate in promotions or surveys
The personal information we collect may include:
- Name
- Email address
- Postal address
- Phone number
- Payment information (processed securely through our payment processors)
2.2 Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited and time spent on those pages
- Referring website addresses
This information helps us analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base as a whole.
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and store information when you use our Site. For detailed information about how we use cookies, please see our Cookie Policy.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Site
- Process and fulfill your orders
- Send you order confirmations and updates
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Understand and analyze how you use our Site
- Develop new products, services, and features
- Prevent fraudulent transactions and monitor against theft
- Comply with legal obligations
4. Sharing Your Information
We may share your information with third parties in the following situations:
4.1 Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, and customer service.
4.2 Business Transfers
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 With Your Consent
We may share your information with third parties when we have your consent to do so.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for a period specifically required by applicable law or regulations.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate or incomplete information
- The right to erasure (or "right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent
To exercise these rights, please contact us using the details provided in the "Contact Us" section below.
7. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
8. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. By using our Site, you consent to the transfer of your information to these countries.
9. Children's Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Svolasbalo Jewelry42 Jewelry Lane
London, EC1V 9BP
United Kingdom
Email: [email protected]
Phone: +44 20 7123 4567