Terms of Service

1. Introduction

Welcome to Svolasbalo Jewelry. These Terms of Service ("Terms") govern your use of the Svolasbalo Jewelry website located at www.svolasbalo.media ("Site") and the services offered through the Site (collectively, the "Services").

By accessing or using our Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Site.

2. Definitions

"Customer", "You" and "Your" refers to the person accessing this website and accepting the Company's terms and conditions.

"The Company", "Ourselves", "We", "Our" and "Us" refers to Svolasbalo Jewelry.

"Party", "Parties", or "Us", refers to both the Customer and ourselves, or either the Customer or ourselves.

"Content" means any intellectual property, materials, and items uploaded to our Site, including text, images, videos, audio, graphics, and items for sale.

3. Products

3.1 Product Information

We endeavor to display and describe our products as accurately as possible. However, we do not warrant that product descriptions or other content on this Site are accurate, complete, reliable, current, or error-free.

Colors shown on your monitor may vary from the actual product colors due to individual monitor settings and variations in display technologies.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time.

If a product is not available after you place an order, we will notify you and provide options for alternative products or a refund.

3.3 Pricing and Payment

All prices displayed on our Site are in Pounds Sterling (£) and include VAT where applicable.

We reserve the right to change prices at any time. The price applicable to your order will be the price displayed on the Site at the time you place your order.

Payment must be made in full at the time of placing your order.

4. Orders and Delivery

4.1 Order Acceptance

Your order constitutes an offer to purchase products from us. We reserve the right to accept or decline any order for any reason.

An order is not accepted until we send you a confirmation email.

4.2 Delivery

We aim to deliver products within the timeframes specified on our Site, but delivery times are estimates only and not guaranteed.

We are not responsible for delays that are beyond our control.

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

5. Returns and Refunds

5.1 Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. Custom or bespoke items cannot be returned unless they are faulty.

To initiate a return, please contact us at [email protected] with your order number and reason for return.

5.2 Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-14 business days.

5.3 Faulty Items

If you receive a faulty item, please contact us immediately. We will either repair, replace, or provide a refund for the item based on the nature of the fault.

6. User Conduct

When using our Site, you agree not to:

• Violate any applicable laws or regulations
• Infringe the intellectual property rights of others
• Transmit any material that is defamatory, offensive, or otherwise objectionable
• Use the Site to send unsolicited advertisements or promotional materials
• Attempt to gain unauthorized access to any portion of the Site
• Interfere with the proper working of the Site
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity

7. Intellectual Property

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Svolasbalo Jewelry or its content suppliers and protected by UK and international copyright laws.

You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it without our explicit written permission.

8. Disclaimer of Warranties

The Site and all information, content, materials, products, and services included on or otherwise made available to you through the Site are provided on an "as is" and "as available" basis, unless otherwise specified in writing.

We make no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, products, or services included on or otherwise made available to you through the Site, unless otherwise specified in writing.

You expressly agree that your use of the Site is at your sole risk.

9. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Svolasbalo Jewelry, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Site, any websites linked to it, any content on the Site or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

The foregoing does not affect any liability which cannot be excluded or limited under applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Svolasbalo Jewelry, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

11. Governing Law

These Terms and any dispute or claim arising out of, or related to, them, their subject matter or their formation (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the courts of England and Wales, although we retain the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country.

12. Changes to Terms

We reserve the right to modify these Terms at any time. All changes are effective immediately when we post them, and apply to all access to and use of the Site thereafter.

Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

13. Contact Information

Questions about the Terms should be sent to us at: